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Let's start with what makes Smith different. Put succinctly, it's our partners and associates. Averaging more than 20 years of communications experience, our partners and senior consultants do more than show up for meetings and the occasional conference call — we do the work. All the work. Every time. That's a very different business model than is implemented throughout most of the management consulting industry. But it is an approach we believe ensures that, from beginning to end, our clients get top quality communication services delivered more cost-effectively than from most consulting firms.
At Smith, we know communication — skillfully executed — can help increase an organization's return on investment in assets, people and employee programs. That's why we strive to create practical, creative and cost-effective strategies for our clients' employee, marketing and corporate communication efforts.
Smith offers our clients communication services in four broad areas:
- Human Resources, Benefits and Compensation Communication
- Employee Training and eLearning
- Organizational Effectiveness Communication
- Marketing and New Business Support
We provide both turnkey solutions (managing all aspects of an assignment) and à la carte services (often working collaboratively with clients' internal staff or other outside advisors). Much of this work requires detailed, technical knowledge of a wide variety of business, management and communication issues. Our staff consists only of accomplished professional communicators who can bring this level of expertise to each client engagement.
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